The Importance of Following Up

Runtime 2m 51s · Views 2 · April 29, 2014

When you are an entrepreneur or small business owner – time is everything. You have to divide yourself between sales, marketing, meetings, creating your product and collecting your cash.

Often customer service and following up on referrals is a casualty because you just don’t have the time to spare. In this episode, I share with you new insights into why we all need to put it higher on our business ‘To Do lists’.

About Speaker

Phil Bedford holds a master’s degree and brings over a decade of experience in sales training, business development and consulting to his role as Master Trainer at the Institute. Phil helps professionals live more and earn more through relationship-based referral marketing. With his business acumen and extensive experience in the market since 1998, Phil is currently expanding the franchise across the Middle East region.

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