www.therebelnetworker.com

 Most of us can say we have satisfied customers if we adhere to even basic principles of customer service
But did you know they are not the ones doing all the talking!
Did you know that a study conducted in texas* showed that the average dissatisfied customer complains to 11 people and each of those 11 will [...]

Do you shy away from networking socially? Are you missing an incredible opportunity?
Many people tend to leave networking until business functions , mixers or strong networking events such as BNI where they believe it is acceptable to network almost like networking was a dirty word or deed. They do not explore the opportunities of business [...]

Many business people are, very rightly, proud of getting referrals from existing clients. It’s a great feeling.
It usually means you did a good job and they are happy to speak about you. Can this business be relied on to fill your referral pipeline ( the amount of business you need every month) ? Especially at [...]

No matter how good a company/individual claims their service or product is . Invariably it is in “walking the talk” that we see the true meaning of a person or companies metal.
“Actions speak louder than words” is the quotation we all know.
In my years in business, I have often seen companies charging premiums rates because [...]

I remember when I first joined BNI. I was so incredibly impressed by the structure, the policies, the caliber of people and the blatant and efficient way that one could just “do business”.
I thought to myself “at last I don’t have to waste my time with all those shmoose and booze networks” and I could [...]

Did Michael Jackson train for the Referral Institute?
The main skills to ensure success in Referral Marketing and networking are the following:
1 “Givers Gain”, the law of reciprocity. If I give you business and help you reach your goals then you will want to help me.
2 “The Platinum Rule” Treat others how they want to be [...]

After 15 years of living in Dubai, with much being in the public eye I thought I knew everyone, or at least they knew me.
In that time, I’ve worked onstage with James Brown and Bruce Willis, presented the Rugby World Cup Sevens to 200 million viewers worldwide and had a sold out theatre at my [...]